At Hemp Gallery Australia we find joy in life's little luxuries. We partner with retailers, designers, stylists, restaurants and architects around the world in order to bring luxuries everyday.
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*Please note that Wholesale Accounts are currently open to Australian and New Zealand only. You must have a registered ABN or NZBN to register for a Wholesale Account. This includes Sole Trader ABN’s.
Frequently Asked Questions
How Do I Place an order?
There are two ways you can place an order:
1. Like any e-commerce website, you can add things to your cart and check-out.
2. Once logged into your account, you have access to a Quick Order Form to which shows a list of all products available. You can add them to your cart and complete the check-out process.
What if I can't access my account?
Please contact us on email@example.com or call us on 0435 543 674. We do not have access to your password or payment details and cannot share this information.
Can I receive a quote?
When logged into your account, you will be able to view a live quote as you add products to your cart.
How much is the shipping cost?
You will be charged 10% of your order total for shipping. For example, if your order amounts to $100 you will pay $10.00 shipping fee.
How long will my order take to ship?
Items that are in-stock will be dispatched within 1 business day. If express shipping options are available it will be displayed at checkout.
Will my order come with an invoice?
No, only a packing slip will come with your order. An invoice will be included in your order confirmation email. This includes products that are drop-shipped.
Can you drop-ship my order to my client?
Yes we can. Please ensure that your details are in the Billing section, and your customers details are in the Shipping section when going through the checkout.