HGA RETURNS FORM
Some things just aren’t meant to be. If you've eagerly opened your parcel only to find it's not exactly what you wanted, skip the "it's not you, it's me" conversation and get it sent back to the HGA HQ. The sooner you can let us know, the better we can help you find something else.
Be like Santa, check it twice.
- To be eligible for a return, item(s) must be received by Hemp Gallery Australia within 14 days of purchase.
- Item(s) must be received in original condition, with original packaging and tags attached.
- Item(s) must be packaged securely as we do not accept responsibility for lost or damaged goods.
- All returns will be assessed once received and a staff member will be in touch to discuss a refund or store credit.
WHAT ARE WE TALKING HERE? Give us the low-down on what’s up
BY SUBMITTING THE BELOW FORM YOU CONFIRM THAT YOU HAVE READ THE RETURNS POLICY ABOVE
For all damaged items, photo’s must be supplied of both the damaged item and the packaging received via email to firstname.lastname@example.org.